Yes, all our hosting packages excluding Dedicated Servers include a 30 day money back guarantee. (Please note: Only new customers are eligible for our 30 day money back guarantee). If the TOS/AUP agreed upon when ordering is violated this also makes you ineligible for the 30 day money back guarantee. We also reserve the right to not accept a refund request on a case by case basis if we feel our services were abused and/or taken advantage of.
Your account is activated instantly the only exception is our Managed VPS which takes 24 hours from the time you place the order. This is due to the fact that each order will need to be manually checked to prevent fraud and software installation. You will receive an email from Buzy Bee Hosting once your order has been approved. Managed servers will be delivered 24 hours from the time the order is processed.
We accept credit card (Visa, MasterCard, American Express) as well as Pay Pal.
Yes, as long as your are using the same control panel. Please follow the normal order procedure. Once you receive the welcome email please submit a support ticket through our support system. Login in to your client area and sumbit a support ticket for site migration!
With a shared or reseller account, you use our IP as well our nameservers. We do allow you to purchase additional IP's for $1.99/mo each and we also will create custom nameservers upon request. Please submit your request to our support department vis your client area after you place your order.
Yes, for $1.99/mo you can add Dedicated IP's to your account. Depending on the hosting plan you receive free IP's by default.
Yes, in order to purchase a hosting package you will need your own domain.
Yes we do offer domain registration and transfer services please visit our domain pages. Link
Yes, we offer a 99.9% network uptime guarantee.
We offer 24/7 support on all hosting services via email and/or our helpdesk for emergency support. Our regular support hours are from 9am to 9pm 7 days a week.
We give you the option of submitting a ticket by simply sending us an email which can be tracked and monitored via our help desk. You can also submit a ticket through your client area login. You must have an account before our system will recognize your support request.
Yes we do offer Fully Managed VPS. For more detailed information please visit our Managed Support page.
We have servers located in the Data102 facility in Colorado Springs, Colorado.
No, please see our AUP for permissible and non-permissible content. We do allow legall adult content hosted on our network! Please visit our TOS page.